Musheerah Kolen, EA, CFEI Principal Owner & Founder of Kolen Services, LLC
Summary of Qualification
Musheerah Kolen is a highly motivated business owners with over 10 years of experience in business. She is a visionary with extensive experience and education in accounting, finances, taxation, real estate, insurance, and investments. She is the President/ CEO of Kolen Services LLC an IRS Tax Representation Firm located in Virginia, specializing is Solving Tax Problems and Promoting Financial Literacy. Musheerah experience in the military as an Army officer makes her a sought after business leader in her industry and amongst her colleagues. She has the ability to manage change and produce “world class” results. Musheerah has a proven track record of success working in government and the private sector. She is a top notch leader in business with an incredible gift in managing & building relationships across all levels of an organization with effective communication skills in writing and speaking. She is an active member of National Association of Enrolled Agents. She loves working with people, teaching, coaching, mentoring and seeing others achieve their dreams and goals. She is a Certified Financial Education Instructor and a valued member of the National Financial Educators Council, a non-profit organization dedicated to promoting national financial literacy.
Aug 2007 - May 2008 Masters of Arts, Human Resources Management, Webster University Aug 2001 - May 2004 Bachelor of Science, Business Finance, Norfolk State University
Business Experience Dec 2010 - Present Kolen Services, Principal Owner, Enrolled Agent, Financial Education Instructor. May 2015-Present ERA Sellers & Buyers, Real Estate Referral Agent May 2015 - July 2016 HD Investment Services, Financial Advisor, Registered Representative, Insurance Agent. Jan 2012 - May 2015 Life Insurance Agent, Registered Representative PFS Investments, Inc. Apr 2009 - May 2015 Real Estate Referral Agent, El Paso Referral Corporation. Teaching & Education Experience Jul 2013 - May 2015 Virginia Life Insurance License Instructor, Primerica Education. Course Taught: Virginia Pre-licensing Life, Health & Annuities Exam Course Taught over 24 weekends, of 16 hours pre-licensing exam prep course for the Commonwealth of Virginia Life, Health, Annuities exam.
Jan 2014 - May 2014 Professor of Military Science, Howard University. Course Taught: Leadership & Development. Taught 16-week course face to face Develop detailed syllabus, weekly lesson plans, lecture notes, study material and handouts to ensure material was presented in a variety of formats
Jun 2011 - Jun 2013 Professor or Military Science, Georgetown University. Course Taught: Leadership & Development. Taught 16-week course face to face Develop detailed syllabus, weekly lesson plans, lecture notes, study material and handouts to ensure material was presented in a variety of formats
Jan 2010 - Aug 2011 Adjunct Professor, University of Maryland University College- Europe Course Taught: Introduction to Human Resources. Taught 10-week course face to face and online Develop detailed syllabus, weekly lesson plans, lecture notes, study material and handouts to ensure material was presented in a variety of formats Jul 2009 - Aug 2009 Peer Tutor, Webster University. Course Tutored:Basic Finance for Managers (Master's Level). Tutored 5 students in Basic Finance for Managers, all achieving passing grades for the course Led weekly group session, assigning practice problems, answering questions, and assisting in providing weekly study notes and handouts Achieved an A in class and was recognized as the assistant instructor
Professional Experience Jun 2011 - Oct 2015 US Army Reserves, Human Resources Officer.
Jun 2010 - Jun 2012 Human Resources Officer Director, 3rd Infantry Regiment “The Old Guard” (US Army). Supervised personnel activities related to Human Resources Services, Human Resources Personnel Support, and Strength Management Develops, implements, and standardizes correspondence for the organization Direct programs for singles soldiers, married soldiers, deployed soldiers and family members Develop subordinate leaders by setting goals, enforcing standards, using corrective measures, and rewarding for performance
Jun 2008 - Jun 2010 Human Resources Officer Director, 4th Brigade Combat Team (US Army). Developed and supervised a plan to receive over 500 additional personnel in less than a month, increasing the department’s responsibility for personnel activity and HR support to over 1,200 personnel Managed and directly supervised 3 departments; Human Resources Services, Human Resources Personnel Support, and Strength Management Developed and supervised a sexual assault awareness program for females in Iraq fostering the spirit of sisterhood and making a stand against sexual assault/harassment Researched regulatory guidance to advise supervisors and manager in labor relations, equal opportunity policies and other personnel activities, gaining the trust and confidence of management and employees
Jun 2007 - Jun 2008 Human Resources Officer Director, 121st Brigade Support Battalion (US Army). Developed and implemented policies and procedures that improved the organization’s processing and tracking systems for personnel activities supporting over 400 personnel Developed a proven systems to seamlessly transition the organization to the Army’s new Human Resources support model; Personnel Service Delivery Redesign (PSDR) that improved the efficiency of internal organization support Developed troubleshooting procedures to resolved Human Resources Information Systems (HRIS) technical issue and supervised the management of HRIS Developed and implemented customer service procedures that increased employees morale and recognition from the chief executive officer (battalion commander)
Jun 2006 - Jun 2007 Human Resources Manager/Project Officer, 32nd Air & Missile Defense. Implemented a family reintegration program that facilitated the integration of employers and their family members who have been separated due to job requirement abroad Planned, organized, and executed social events to increase morale, instilled military customs, culture, and tradition for an organization of 700+ personnel Managed and supervised all personnel activities; retention, staffing and selection, records updates, performance appraisal, awards and recognition, compensation benefits, promotions and reduction, transfers, termination, legal, and religious support Managed Human Resources Information Systems (HRIS) and distributed work flow task to subordinates reducing transaction redundancy Managed personnel, accounting and strength reporting procedures that consistently led to 100% accuracy reporting of over 700+ personnel Managed Cup and Flower Fund membership of 40 members and monthly account balance over $1,500 to help off set the cost for farewell gifts, new born babies, death or hospitalization of a family members
Feb 2005 - Jun 2006 Senior Nuclear Biological & Chemical (NBC) Trainer, 18th Airborne Corp (US Army). Developed, coordinated, and executed an operational decontamination routine training plan that improved personnel confidence in executing operations in a NBC work environment Displayed initiative in planning, coordinating, and directing the first NBC Thorough Decontamination Exercise for the United States Army, Active, Guard and Reserve Planned, resourced and executed an organization NBC Rodeo that trained over 500 personnel on 12 NBC Predator Tasks and qualified over 95% of the organization in mask confidence
Nov 2004 - Feb 2005 Unit Status Reporting Officer, 2nd Battalion, 43rd Air Defense (US Army). Analyzed subordinate companies and staff’s personnel, equipment and training resources reports, and explained the impact on the organization’s mission effectiveness Coordinated with staff directors on resource planning to support subordinate companies personnel, equipment, and training limitation and shortfall Briefed the chief executive officer (battalion commander) on the organization status and resource limitation, the impact it had on the overall organization’s mission, and the staff’s resources plan
Jun 2004 - Nov 2004 Finance Officer, Soldiers Support Institute (US Army). Standardized, reviewed, and supervised Temporarily Duty compensation entitlement transactions resulting in 0 deficiencies Prepared and presented training on compensation benefits that increased over 35 personnel knowledge of principles and procedures for compensation entitlements
Sep 2001 - Jun 2004 Human Resource Specialist, Norfolk State University Army ROTC. Planned, organized, directed and resourced an Army ROTC Awards Ceremony that recognized 25 personnel and improved the organizations morale Demonstrated academic acumen, recognized as the team scholar athlete and awarded the Dean’s List recognition
Kolen Services, LLC "IRS Tax Representation Services" 10826 Courthouse Rd, Ste C Fredericksburg, VA 22408 Office Hours: Open All Year Round Mon-Fri 7:30am-4:30pm EST Phone: (540) 693-5881 Fax: (540) 369-6311